This account can no longer use WhatsApp — reasons and solution

Many users encounter an unpleasant situation: «This account can no longer use WhatsApp». Such blocking is often related to sending spam, especially when using so-called «grey» mailings – unofficial solutions for mass messaging.

How does number blocking for spam happen?

The main reason is user complaints. If you send a small number of messages that look like something a regular person could send, and no one complains, there will be no problems.

The main problems start if you are actually spamming. That is, people click «this is spam» or «block» on your messages. If the percentage of such actions is even above 5%, for WhatsApp this is a signal that you should be blocked.

Other suspicious actions include sending a large number of identical or nearly identical messages.

Of course, WhatsApp is not run by fools, and they understand that a «grey bot» is connected. And considering that they make money from «white» mailings, they are, of course, financially interested in making you use the white method.

What to do if you received this message — «This account can no longer use WhatsApp»?

Ok, not all is lost yet, although it looks very bad.

You need to use the «appeal» to WhatsApp — usually on this same screen there is a «request review» button or something similar. (if you do not have such a button, it means either you have already done this, or WhatsApp is convinced you are spamming, and their decision is final).

When you press it, you get the opportunity to send a message to WhatsApp. You should write something like this — of course, adapt it to your situation:

We are a fitness club, we sent information to our existing clients. We have received consent from all of them to receive information from us, they fill out this form when purchasing a membership. This is not spam, this is informing clients who have agreed to receive information. Please unblock us.

There is no guarantee this will work — but there is a chance.

And if your number is restored, please do not use it for mailings again! If you are blocked again for spam, you most likely will not get it back.

So what should you do? More on this below 👇

Why are accounts most often blocked?

WhatsApp actively fights the practice of «grey mailings», automatically blocking accounts suspected of violating the platform’s rules.

Grey mailings are mass messaging via third-party services that do not have official WhatsApp approval. Using such methods carries several risks:

• High probability of account blocking – WhatsApp tracks mass mailings and can permanently disconnect your number from the service.
• User complaints – if recipients mark messages as spam, this speeds up account blocking.
• Lack of protection and support – WhatsApp does not unblock accounts that were disabled for spam mailings.

«Grey mailings» — a rare set of problems

In addition to the high risk of blocking, «grey» mailings come with a number of difficulties:

• The need to send messages with large intervals – if you send many messages in a short period of time, WhatsApp quickly notices the activity and blocks the number.
• Text randomization – identical messages are recognized by WhatsApp algorithms as automated mailings, so you have to change the text, which complicates the process.
• Frequent blocks – even if you are careful, numbers still get sanctioned, so you constantly have to buy new SIM cards and set up everything again.
• High hidden cost – constant blocks, buying SIM cards, setting up new numbers, and working with proxies can ultimately cost even more than using official «white» mailings.

How to avoid «This account can no longer use WhatsApp»?

To avoid blocking and continue effective communication with clients, you need to use «white» (approved) mailings via WhatsApp Business API. This is the official mailing method approved by WhatsApp, which has many advantages:

• Guaranteed absence of blocks (if you are not actually spamming) – all messages go through verified channels.
• High client engagement – thanks to message formats with buttons, it is easier for users to respond to requests.
• Automation support – you can create chatbots and scenarios to improve interaction with your audience.

It is important to emphasize, if you are spamming — that is, sending information to people who did not ask for it (and did not agree to receive anything from you) — you will most likely be blocked even with the white option. THIS IS NOT A METHOD FOR SPAM. And yes, we condemn spam and do not recommend using it.

Yes, WhatsApp Business API is a paid tool, but these costs are justified by the reliability and high conversion of interactions with clients.

A profitable solution: Chotam – only 490 rubles per month

Many WhatsApp mailing services charge thousands of rubles per month just for connecting a number. And that’s terrible!

But there is Chotam – a simple and convenient service for «white» mailings and creating bots for only 490 rubles/month. This is an excellent solution for business, allowing you to legally send messages and avoid blocks.

If you have encountered a block and see the message «This account can no longer use WhatsApp», most likely your number was blocked for sending spam. To avoid such problems, use official «white» mailings via WhatsApp Business API. It is safe, effective, and increases client engagement. And with the Chotam service, you get all the benefits of official mailings without overpaying!