For those who manage their own group on VK, sooner or later there comes a need to find comments in a VK group. It’s one thing when a public page is created based on interests. In it, messages are occasionally left by enthusiasts of their field. And it’s a completely different situation if you have a sales group.
In a sales group, people constantly leave comments under posts or photos with various questions: “Price?”, “How much does it cost?”, and so on.
Naturally, a client who has asked a question is not going to wait two days for your reply. After all, there are very few truly unique products, and most likely what you are selling is also offered by thousands of other sellers.
If you don’t reply, the client will ask somewhere else and buy where they get an answer faster.
Therefore, the need to respond quickly to comments becomes absolutely critical for sales groups.
How to find comments in a VK group using built-in tools
You can use the built-in comment notification. Here’s how it’s done:
How to set up comment notifications in VKontakte
- Go to your group
- On the right, click “Events”
- Select which notifications you want to receive
But it’s hard to call this solution ideal.
You will only see notifications in your browser (or in the app on your phone).
This method has two inconveniences — these notifications will be mixed with all other notifications about someone liking your photo, messaging your profile, etc.
Besides that, you actually need to constantly keep either the browser with VK open, or your phone in front of you to see incoming notifications, which, by the way, also get hidden by new notifications coming in.
And if you are also a professional SMM specialist managing several communities, you will simply be overwhelmed with different notifications.
Also, having such notifications does not solve the problem of replying to a comment in a situation when you are busy (driving, at a meeting), and your colleague could answer the client’s question but does not see these notifications.
Chotam will help
You can monitor questions asked in your community. And not only in comments, but also in discussions and in the community’s private messages, plus it also supports collecting leads from lead forms.
You have access to commenting statistics and the ability to search through already posted comments.
You can set up delivery of notifications about incoming comments to your email, Telegram, Viber, or VK private messages, and you can have several recipients. This means your colleague can always “cover” for you while you are busy. And from Telegram, you can immediately reply to incoming comments and even delete them. It’s very convenient!
The service offers a fully functional 7-day trial period, and you can choose ANY plan. Want to try?
